We have seen a number of disconnections around the Scotland area on connections with usernames ending in @ukadsl.com
The disconnections are across 21CN (ADSL2+) and 20CN (ADSL/Max) connections which indicate a possible metro-node issue on the BT Wholesale network.
This has already been reported.
Thursday 13 December 2012
Sunday 9 December 2012
Service Outage - Multiple Systems - RESOLVED
We are currently investigating an issue that is affecting multiple services as noted below with their impact;
Outgoing Email - Customers will experience errors, we are working on providing a news outbound email server.
Incoming Email - All customers who utilise our domains for email or have hosted email services will not be able to access any emails stored on our servers, this includes POP3, IMAP & Webmail. Incoming email is being correctly queued on standby systems awaiting delivery to the main email system.
Websites - Our websites are affected and not resolving, this includes customer control panels etc.
Internal Systems - Our own internal systems are affected meaning we will be unable to deal with some queries in the normal manner/timescales.
Outgoing Email - Customers will experience errors, we are working on providing a news outbound email server.
Incoming Email - All customers who utilise our domains for email or have hosted email services will not be able to access any emails stored on our servers, this includes POP3, IMAP & Webmail. Incoming email is being correctly queued on standby systems awaiting delivery to the main email system.
Websites - Our websites are affected and not resolving, this includes customer control panels etc.
Internal Systems - Our own internal systems are affected meaning we will be unable to deal with some queries in the normal manner/timescales.
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