Degraded Data Service - RESOLVED

This is to notify our customers of a network incidence affecting broadband circuits. The affected customers may be experiencing some minor packet loss or degraded service. Our Network engineers are currently investigating. Further updates to follow shortly.

This affects the following services

• ADSL, FTTC

Starting 21-09-2016 08:00


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Resolved approx 10:30

Degraded Data Service - RESOLVED

This is to notify our customers of a network incidence affecting broadband circuits. The affected customers may be experiencing some minor packet loss or degraded service. Our Network engineers are currently investigating, this is due to a link that has failed over to our resilient links through load balancing. This has been caused by suspected power issue on a BT link in Telehouse North Further updates to follow shortly.

This affects the following services

• ADSL, FTTC

Starting 21-07-2016 08:00