Thursday, 21 July 2016

Degraded Data Service - RESOLVED

This is to notify our customers of a network incidence affecting broadband circuits. The affected customers may be experiencing some minor packet loss or degraded service. Our Network engineers are currently investigating, this is due to a link that has failed over to our resilient links through load balancing. This has been caused by suspected power issue on a BT link in Telehouse North Further updates to follow shortly.
This affects the following services
Starting 21-07-2016 08:00