Service Outage Service - Broadband Aggregation Network - RESOLVED.

Time the Outage occurred: on the 30th March 2012 at 11:15 and is still ongoing 
Description: Our Network Monitoring Systems detected a subscriber drop on the BT network.
This is currently affecting a number of subscribers, who have had their sessions disconnected and are currently offline.Egineers are currently investigating.

Login Issues - RESOLVED

We are currently investigating an issue with ne w login requests, this is not affectig customers who are already logged on.

Planned Network Upgrades - Monday 19th March 2011

During the evening of Monday 19th March 2011 we will be undertaking a network upgrade/shift from 22:45 onwards.

Work will continue for several hours, during which time services for customers whose account names end in @ukadsl.com will be deemed at risk.

We will update the status as and when required.

Performance Issues - @accessdsl Customers ONLY - RESOLVED

Customers who's account names end in @accessdsl are currently experiencing random performance issues.

This is currently a known issue with one of our hostlink suppliers and is currently under investigation.

We apologise for any inconvenience this may cause.